KwataTeam

Terms of Service

Welcome to KwataTeam! These terms govern your use of our AI services. By using our platform, you agree to these terms and conditions.

Last updated: December 2024

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Acceptance of Terms

By accessing and using KwataTeam's AI services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

What This Covers

All KwataTeam AI Teams (Sales, Marketing, Administrative, Social Media)
Our website, platform, and related services
Customer support and consultation services

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Our AI Services

Sales Team AI

Automated lead conversion, prospect engagement, and sales task elimination to boost your revenue.

Marketing Team AI

Content creation, campaign optimization, and cost reduction through intelligent marketing automation.

Administrative Team AI

Scheduling, email management, workflow automation, and operational error reduction.

Social Media Team AI

Engagement optimization, consistent posting, and qualified lead generation across platforms.

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Your Responsibilities

Account Security

Maintain the confidentiality of your account credentials
Notify us immediately of any unauthorized access
You are responsible for all activities under your account

Prohibited Uses

You may NOT use our AI services for:

Illegal activities or violation of any laws
Spamming, harassment, or malicious content creation
Attempting to reverse engineer or copy our AI technology
Interfering with or disrupting our services

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Service Availability & Performance

Our Commitments

99.9%

Uptime Guarantee

We strive to maintain 99.9% service availability

24/7

AI Team Operations

Your AI teams work continuously without breaks

Maintenance & Updates

Regular updates to improve AI performance
Advance notice for scheduled maintenance
Immediate support for service disruptions

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Billing & Cancellation

Payment Terms

Monthly or annual billing cycles available
Payment due at the start of each billing period
Auto-renewal unless cancelled 48 hours prior

Cancellation Policy

Cancel anytime with 48 hours notice
Access continues until end of billing period
Data export available for 30 days post-cancellation

Refund Policy

We offer a 7-day money-back guarantee for new customers. If you're not satisfied with our AI teams within the first 7 days, we'll provide a full refund, no questions asked.

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Disclaimers & Limitations

AI Performance Disclaimer

While our AI teams are designed to deliver significant improvements, results may vary based on your business type, market conditions, and implementation. We provide estimates based on typical performance but cannot guarantee specific outcomes for every business.

Limitation of Liability

KwataTeam's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages arising from the use of our AI services.

Questions About These Terms?

Our team is here to help clarify any questions about our terms of service. We believe in transparent, fair business practices.

Legal Questions

legal@kwatateam.com

Billing Support

billing@kwatateam.com

Live Chat

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